At www.acouturecraze.com, we are committed to delivering your carefully curated fashion essentials with precision and care. Our streamlined fulfillment process ensures that every order—whether it's footwear, apparel, or accessories—is meticulously inspected, packaged, and dispatched from our distribution centers. We partner with trusted logistics providers to maintain reliability while offering transparent updates throughout the shipping journey.
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. For domestic shipments, expect transit within 5-10 business days after processing. International deliveries may require additional handling time due to customs procedures. Seasonal demand or unforeseen circumstances could occasionally extend these estimates, but we proactively notify customers of significant delays.
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. The final cost is calculated at checkout based on your order subtotal and destination. Expedited shipping may be available for select regions—check your cart for real-time rates.
We currently ship to over 50 countries across North America, Europe, and parts of Asia-Pacific. Some remote areas or territories with trade restrictions may not be eligible for delivery. During checkout, enter your address to confirm availability. For questions about specific locations, contact [email protected].
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, individual tracking details may be provided per package. If you haven’t received updates within 5 business days of placing your order, check your spam folder or reach out to our support team.
While rare, delays can occur due to carrier disruptions or customs inspections. If your package hasn’t arrived within the estimated timeframe, contact us at [email protected] with your order number. For lost shipments, we initiate trace investigations with carriers and may resend or refund eligible orders after a 15-business-day waiting period.
International customers are responsible for any customs fees, taxes, or import duties levied by their country’s regulations. These charges are not included in your order total and are typically collected upon delivery. We recommend consulting local authorities for estimated costs, as rates vary by product type and value. Non-payment of these fees may result in delayed or returned shipments.
